100% Satisfaction Guaranteed with a 1-Year
Money Back Guarantee!
Returns
Have confidence in ordering with us, if you are dissatisfied with any of our
products due to manufacturing deffects, you may return the item for a full refund
or replacement within 1 year from the date of purchase will be credited
back to you any minus shipping, handling or freight charges. In the
event that you need to return a product, please contact us for return instructions.
Warranties
All items, if any, are warranted directly by us as manufacturers. No other warranty
either expressed or implied is offered by Xceed Enterprise. INFINITUM STORE
is not responsible for normal wear & tear, abuse, or mistreatment of item(s).
Items which are reported defective within 1 year of payment will be replaced
or if requested, a refund or replacement will be issued. Claims made for any defects may be replaced or repaired at the discretion of INFINITUM STORE at no charge minus shipping.
The terms for return and warranties are only valid for items purchased from this website.
Worldwide Shipping
Here at INFINITUM STORE, we've shipped to thousands of satisfied customers
worldwide. To our neighbouring countries such as Singapore, Hong Kong, Indonesia
and Philippines to countries in the Middle East, Europe and American continent. There's
literally no place we will not ship to.
We normally ship all in stock items within 1-2 business days
from the time your order is received.
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All deliveries within Malaysia are delivered with Poslaju. Deliveries arrive within one to two work days from dispatch with tracking information. |
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POS Malaysia is the preferred choice for shipping for orders below 250g as it is both economical and reliable. This service collaborates with local postal services in destination countries, providing detailed tracking from its websites. |
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Fedex & DHL Express remains the preferred shipping service for expedited shipping. Deliveries take 2 to 4 days to arrive from dispatch. We've also received more than 50% discount on the regular FedEx rates. For orders of 400 grams or more, in most cases it can be cheaper to ship with express shipping. We will choose either one of the services to avoid remote area surcharges as both these express shipping services have different demarkated remote areas.
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Greener Shipping
Both DHL Global Mail and Fedex employs high standards in low carbon emissions and energy conservation in their operations. So we've not only selected efficient and prompt delivery services that are economical, but greener as well.
Occasionally, circumstances beyond our control will require
additional shipping time. Holiday seasons, large orders, custom items, special
orders and out of stock items may take longer. Some items may be temporarily
out of stock for as long as 2 to 6 weeks weeks due to color, style, size or
other unforeseen circumstance. We will contact you if items are backordered
and customers will be notified if item ordered has been discontinued or is no
longer available.
If you are requesting a rush order and require delivery before
times indicated, please e-mail for current shipping times for particular products
and locations.
Shipping and handling charges are based on merchandise total
weight or volume metric weight.
Tax FREE
INFINITUM STORE does NOT charge a sales tax!
Backorders
In the rare instance that an item is on backorder after you have placed an order
with us, we will notify you within 48 hours of the order and find the best resolution
for the order.
Cancellations
Since we attempt to ship orders within 24 hours, cancellation of an order must
be received within 24 hours of the order being placed. Shipping, handling and
freight charges will apply to all orders shipped prior to our receiving your
cancellation. Please email info@infinitumstore.com to cancel an order.